How fast will the internet connection be?
We offer an internet download and upload connection speed of 1 - 2 Mbps.

How do I know if wireless internet access is avaliable in my area?
To find out if you qualify for wireless internet access contact our office for a FREE site survey (941) 316-0981. The map below shows our general coverage area.

Why do I need to pay a down payment?
A down payment is necessary to cover the cost of the subscriber equipment and installation.

How do I make sure my communications are secure?
Spread Spectrum radio was designed for military applications. The unique transmission patterns in these systems are difficult to decode for a receiver that doesn't know the specific pattern.

What happens when I cancel the contract
No such thing!

Why is wireless better than DSL or Cable!
DSL or Cable Internet service is not available in many areas. When available it is designed for the residential user. Our wireless Internet service is designed for businesses where there are multiple simultaneous users.

What is Web Caching?
Web caching allows frequently visited web pages to load instantly.

Do I still have to deal with the phone companies?
No, you deal directly with us, not with large unresponsive companies.

How extensive is your Customer Support?
We are dedicated to providing quality customer services. If you should experience technical difficulties our experienced group of technicians will promptly attend to the matter. It is imperative to our success as company that the service we provide to you functions smoothly and reliably.

What do you mean when you say your service is normally "line of site" service?
To receive our high speed Internet, you first must have a quality connection to one of our Internet Delivery Antennas. The subscriber's antenna (normally a Directional antenna located outside the users building), must "see" or have an "unobstructed view" of our Internet Delivery Antenna. If the subscriber's antenna is changed from a Directional antenna to an Omni Directional antenna and, have an additional piece of equipment called an "Access Point" installed, the subscriber can then have "local roaming" high speed Internet service!

What do you mean by the term "local roaming"?
Localized roaming is when users or subscribers have the ability to move freely in and around an area or building that has an Omni Directional Internet Delivery Antenna nearby. If the antenna is located within a block or so of the roaming computer, the user can roam or move around the area without line of site. This "roaming computer" must be equipped with a radio card and a high gain "rabbit ear" antenna attached, and also must be authorized by us to access our wireless system.